Thank you for reaching out to us at ezcustomcar.com. We appreciate your interest in our products. Here are some important details regarding shipping, delivery, cancellations, and tracking of your order:
SHIPPING & HANDLING: Our processing time for orders is typically 3-7 business days, with additional shipping time depending on the destination. Please note that delivery times may vary during holiday seasons.
DELIVERY TIME: Shipping timeframes range from 7-10 business days for orders within the United States to 14-26 business days for orders in Canada, Australia, and New Zealand. Deliveries to the United Kingdom may take 4-6 weeks due to customs policies.
INTERNATIONAL SHIPPING: We offer shipping to most countries worldwide.
MULTIPLE ITEM ORDERS: Please be aware that items from multiple orders may be shipped separately as we have different warehouses worldwide.
DATA SECURITY: Rest assured that we prioritize the security of your personal information and use SSL encryption during transmission to protect your data.
CANCELLATIONS: If you wish to cancel or modify your order, please contact us within 2 hours of placing your order. Please note that a 20% management and transaction fee will apply.
ORDER TRACKING: Tracking numbers will be provided in your shipping confirmation email. You can track your parcel using the provided links or contact our Customer Service for assistance.
RETURNED PACKAGES: If your parcel is returned to us, please contact us immediately so we can arrange a replacement for you. Provide your PO Box or Zip Code for a smoother delivery.
DELIVERY STATUS ISSUES: If the tracking site shows "Delivered" but you haven't received your order, please check with your local post office. If you encounter any issues, please reach out to our Customer Service for further assistance.
If you have any further questions or concerns, please don't hesitate to contact our Customer Service at firstname.lastname@example.org or through our contact page. Thank you for choosing ezcustomcar.com.
Customer Support Team ezcustomcar.com